MODULE 3: Examine the Situation Like a Doctor Using Surgical Precision to Examine a Patient - use these for every new negotiation/conflict (foolproof cheatsheet provided)
MODULE 4: Develop a Treatment Plan to Remedy the Whole Situation & Return the Patient (Situation) Back to a Healthy State - use these for every new negotiation/conflict (foolproof cheatsheet provided)
TRIAGE TEST 3: The Muzak Detector - detect the subtext, sub-communications and "background music" that unravel changes in negotiation/conflict dynamics