MODULE 3: Examine the Situation Like a Doctor Using Surgical Precision to Examine a Patient - use these for every new negotiation/conflict (foolproof cheatsheet provided)
MODULE 4: Develop a Treatment Plan to Remedy the Whole Situation & Return the Patient (Situation) Back to a Healthy State - use these for every new negotiation/conflict (foolproof cheatsheet provided)
TRIAGE TEST 4: The Penrose Trap - identify when parties become entrenched, build up unnecessary complexity & keep repeating the same dispute (even in different forms), then carve out an exit strategy