MODULE 3: Examine the Situation Like a Doctor Using Surgical Precision to Examine a Patient - use these for every new negotiation/conflict (foolproof cheatsheet provided)
MODULE 4: Develop a Treatment Plan to Remedy the Whole Situation & Return the Patient (Situation) Back to a Healthy State - use these for every new negotiation/conflict (foolproof cheatsheet provided)
THE DIAGNOSIS (Deliver Your Diagnosis) - Complete the 5 Triage Tests (Cheatsheet Provided) before you develop your tailored, paint-by-numbers treatment plan of strategies & tactics to use & avoid